We are looking to recruit Audience Experience Duty Managers - Hospitality and Events. There are multiple contracts available at either 14 or 21 hours.
The main duties of this role are:
• To oversee the Hospitality operation of both Everyman & Playhouse Theatres alongside the Audience Experience (AE) management team
• To ensure a friendly and efficient point of contact for all audiences, visitors and company members.
• To be responsible for the audience experience delivery of all customer-facing areas covering Theatre Bars, events, and Street Café, providing a seamless and excellent experience for all our audiences.
• To ensure a safe working environment is always maintained regarding the health, safety and welfare of yourself and other people. When acting as the Responsible Person, this will include the safety of all visitors to the theatre.
It’s a great time to join the theatres, run as a charity by the Liverpool and Merseyside Theatres Trust. We’re a local creative powerhouse with national and international impact, driven by a love for theatre, our city, and the belief that theatre can transform lives.
We believe our theatres can be a vital focus for the communities in the Liverpool City Region, telling stories which are compelling locally and nationally, supporting and attracting talent and contributing to Liverpool’s reputation as one of the country’s most vibrant cultural cities.
Please read all the information in this job pack and then submit a CV and / or a covering letter or email to tell us about yourself and your experience; to share with us your reasons for applying for the post and any other information you believe is relevant. Please also state your preferred number of working hours.
We’ll shortlist based on how each candidate meets the person specification and shows us how they would fulfil the job description, but we believe that even if someone doesn’t have all the experience we’re looking for, they might still have the values and qualities that would make them a great asset to the team, so please don’t be put off from applying because you don’t feel you have all the experience. If you’d like to have an informal conversation about the role in advance of application, this can be arranged via the email address below.
Applications should be sent to: recruitment@everymanplayhouse.com
We are trying to make our application process as open and accessible as possible, so if you are experiencing any barriers to accessing the information, and would like to receive a job pack in a different format, or would like to submit your application in a different way, for example, as an audio or video submission, then please email recruitment@everymanplayhouse.com, or call us on 0151 706 9113.