If you’re an enthusiastic server with a passion for delivering exceptional customer service and maintaining high standards, we might have the perfect opportunity for you!
Join our Hospitality & Events team as an Audience Experience (AE) Supervisor in the Everyman Theatre Street Café, where your mission will be to ensure every guest at our theatres enjoys a memorable visit.
The post is available either as full time post of 35 hours, working 9am – 5pm, Tuesday – Saturday (with an hour’s break each day) Or A part time post of either 14 or 21 hours, worked over 2 or 3 days, eg. 9am – 5pm, Tuesday – Thursday; or 9am – 5pm, Friday & Saturday.
We are open to hearing what works best for different candidates and are happy to take a flexible approach towards agreeing working patterns.
Who:
We’re looking for a skilled communicator with strong interpersonal abilities—someone who brings creativity, energy, and a team-oriented mindset to the table. You’ll understand the value of delivering exceptional customer service.
Ideal candidates will have:
• A friendly, approachable and inclusive manner, ensuring repeat custom from our local customers
• A solid understanding of hospitality operations
• Previous experience in restaurant, bar, or café settings
• Reliability, along with a positive and enthusiastic approach to work
• Experience of food preparation, ideally in a professional environment, and an understanding of food hygiene regulations
What:
• Preparation and service of the food offer in the Street Café
• Provide friendly, attentive, and efficient customer service to all guests visiting our bars.
• Handle payments quickly and accurately, demonstrating excellent cash and card transaction skills.
Why:
• A hospitality position that offers a good working environment, daytime shifts, and a compassionate/ collaborative management team.
• Investment in training & development including H/S, Food Safety, product knowledge & management development.
• Free and/or discounted tickets to shows at both theatres
• Discounts on drinks and food from our café and bars.